Introduction

A sales return is when a customer or client sends a product back to the seller. A customer may return an item for several reasons, including: Excess quantity: A customer may have ordered more items than they need, or a company may have accidentally sent additional products. This transaction is used to record the goods which are returned by the receiver or goods.

Sales Return Transaction provides you the following information:

Sales Return has an accounting and inventory impact.

Sales Return can be imported in two ways:

  1. Using Sales Order – for more information, click Creating Sales Return Using Sales Order
  2. Using Intercompany Sales Order – for more information, click Creating Sales Return Using Intercompany Sales Order